DELIVERY
Nickho Rey is excited to offer FREE Ground Shipping in the Continental US. For other options, please refer to the table below.
USPS Ground | 3-5 Business Days | FREE |
UPS 2nd Day* | 2 Business Days | $25 |
UPS Next Day* | 1 Business Day | $35 |
*Mon – Fri, excluding holidays, with 12p noon EST cut-off time.
DELIVERY CONFIRMATION
NickhoRey.com insures packages valued over $200 during the time it is in transit until it is delivered to your specified delivery address. We require a signature for all goods delivered, at which point responsibility for the purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by NickhoRey.com, and transfer of responsibility in the same way.
Signature requirements can be waived for domestic orders dispatched via UPS. When placing an order, that signature requirement is set by default. Please note, that if no signature is required, you confirm that NickhoRey.com can leave your package outside the premises at the shipping address without obtaining a signature for proof of delivery and release NickhoRey.com from liability for any loss or damages that may result. NickhoRey.com will not be held responsible for any lost/stolen packages should you choose to waive the signature requirements.
REFUSED SHIPMENT
If you refuse a shipment from NickhoRey.com for any reason, you will be held responsible for both the original shipping charges and the cost of returning the package to us. This amount will be deducted from your total merchandise refund. We also reserve the right ot charge a restocking fee of 20% of the original purchase amount for refused packages that are returned to Nickho Rey; the restocking fee will be deducted from your total merchandise refund.
INTERNATIONAL SHIPPING
NickhoRey.com ships internationally for flat rate of $45 for all orders.
Please note, international purchases are final sale. Unfortunately, we cannot honor return or exchange requests on international orders. Please contact orders@nickhorey.com with all sizing and color questions prior to placing an order.
All orders become the responsibility of the purchaser once received by the carrier. NICKHOREY will not be held responsible for the loss or damage of any item(s). By placing an order with international shipping, you agree to NICKHOREY’s international shipping policy. Please note international orders may be subject to delays due to customs clearance procedures in the destination country.
TAXES AND DUTIES
All shipments outside the United States may be subject to taxes and duties based on the destination country. The customer is responsible for all taxes and duties. NICKHO REY is not responsible for any fees charged by customs. Unfortunately, we have no control over these charges and cannot predict what they may be, as customs policies and import duties vary widely from country to country; in some cases, customs duties are not always applied. Each country has its own rules for determining whether import duties and taxes will apply. It may be a good idea to contact your local customs / import / mail departments for rates before placing.
We cannot guarantee that items will not be subject to random checks by customs, and cause associated delays and charges. NICKHO REY is not responsible for any delays caused by destination customs clearance processes.
REFUSED INTERNATIONAL SHIPMENT
If you refuse a shipment from NICKHO REY due to customs duties, taxes, or any other reason, you will be held responsible for both the original shipping charges and the cost of returning the package to us ($90 USD), or a restocking fee of 20% of the original purchase amount (whichever is greater). This amount will be deducted from your total merchandise refund.